Conflict Management Skills, February 6
59.500,00RSD
Date: February 6
Time: 10 AM ET
Format: Live Online
Program duration: 8h
Description
What is this course about?
Delve deeply into conflict dynamics, conflict resolution, psychological safety, and team cohesion with this course. With the in-demand skills of conflict management, you’ll be prepared to foster continuous growth in teams and for yourself personally.
Topics in this course:
- Preparing to tackle conflict
- Understanding conflict inside out
- De-escalating team tensions
- Creating a strategy to master Conflict Management
This course spans a whole day to explore this topic thoroughly. You can expect to go beyond the surface level of conflict to evaluate key concepts, including:
- Conflict triggers
- Honing de-escalation techniques
- Understanding the importance of psychological safety
In the conflict management skills, you will:
- Understand Conflict Dynamics
Explore the root causes of conflict by delving into diverse perspectives, communication gaps, and underlying interests. This will equip you to recognize and address tensions before they escalate. - Foster a Culture of Open Communication
Learn how to cultivate an environment where honest dialogue and active listening are the norm. This will foster trust, mutual respect, and effective resolution strategies. - Develop Proactive Resolution Techniques
Master practical, hands-on methods to intervene early in conflicts, transform disagreements into opportunities and ensure lasting, win-win solutions for everyone involved. - Strengthen Emotional Intelligence
Enhance your ability to manage your emotions and empathize with others, empowering you to navigate challenging conversations with clarity and compassion. - Transform Conflict into Opportunity
Gain the confidence to turn challenging situations into catalysts for growth, innovation, and stronger team cohesion—making conflict a strategic asset in your leadership toolkit.
Trainer: Srdjan Pavlovic
- Working experience 25+ years
- Leadership experience 20+ years
- Coaching experience 10+ years
- Certified Scrum Alliance Trainer (CSAT)
- Scrum Alliance Certified Team Coach (CTC)
- The first Scrum Alliance licensed CAF Educator in the world
- Scrum Alliance licensed CAL Educator
- ICF Master Certified Coach (MCC)
- ICF Mentor
- IC Agile Authorized Instructor
- Certified IC Agile Team Facilitator (ATF)
- Licensed M3K Facilitator
- Certified Management 3.0 Facilitator
Srdjan believes that professional development is a continuous journey.
Who is Conflict Management Skills for?
While anyone can take this course to lead more effective team dynamics, conflict management is crucial in agile and scrum environments, where teamwork and collaboration are essential to success. This course is perfect for you if you seek innovative ways to address conflict. Some of the roles that are particularly well-suited to leveraging these skills are:
- Leaders
- Team managers
- Scrum Masters
- Agile Coaches
- Product owners and Project Managers
- Anyone who works in a team-based environment
- Anyone who wants to navigate professional conflicts effectively
Are You Looking for Private Company Training?
If your company is looking for private training, Coaching Expert Team can provide this online or in-person at discounted group rates. Contact us directly at info@coachingexpertteam.com
