Scrum master - mindset and skills

Learn to empower teams through the mindset and practices of servant leadership, agility, and facilitation. You’ll build the confidence to guide teams, foster collaboration, and remove obstacles to progress. Prepare to lead with clarity, support continuous improvement, and become the driving force behind high-performing, resilient teams.

Format

In-person / Online

Length

Two days (16 hours)

Language

English / Serbian

What is this course about?

This course is designed to help you grow into the role of a true Scrum Master – one who leads by example, supports team success, and cultivates an Agile mindset. You’ll deepen your understanding of Scrum beyond the framework, developing key facilitation, coaching, and servant leadership skills. Whether new to the role or looking to sharpen your impact, this course equips you to guide teams through complexity and deliver lasting value.

TOPICS:

Interested in team training solutions?

Interested in team training solutions?

Interested in team training solutions?

Using new Scrum Master's skills, you can achieve:

  • Stronger team performance
    You will help your team stay focused, empowered, and aligned by fostering self-organization and clear roles.
  • Faster delivery of customer value
    With improved flow and fewer obstacles, teams deliver working solutions more frequently and effectively.
  • Greater collaboration and trust
    As a servant leader, you create a safe space where open communication and shared ownership thrive.
  • More impactful facilitation
    Your ability to purposefully lead Scrum events keeps meetings productive and teams on track.
  • A culture of continuous improvement
    Through reflection and feedback, you guide teams to grow, adapt, and deliver even greater value over time.
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Are you looking for similar courses?

Are you looking for similar courses?

Are you looking for similar courses?

In Scrum Master training,
you will learn:

The core principles of the Scrum framework

You'll gain a solid foundation in Scrum roles, events, and artifacts and learn how they support Agile product delivery.

How to embody the servant leader mindset

You'll shift from managing to serving, empowering your team to take ownership and grow.

Effective facilitation techniques

You'll learn to design and lead focused, engaging Scrum events that drive clarity and outcomes.

How to support team self-organization

You'll guide teams to make decisions, solve problems, and deliver value without top-down control.

Tools to remove impediments

You'll develop strategies to identify and eliminate obstacles that slow down progress.

The power of coaching in your Scrum Master role

You'll explore coaching techniques to unlock potential in individuals, teams, and stakeholders.

Ways to build psychological safety and trust

You'll create an environment where team members feel safe to speak up, take risks, and grow together.

How to engage with Product Owners and stakeholders

You'll learn how to foster alignment and collaboration beyond the team.

How to nurture continuous improvement

You'll guide your team through effective retrospectives and support learning through experimentation.

Real-world application of Agile values and principles

You'll move beyond theory and learn how to live agility in everyday team dynamics and decision-making.

By taking Scrum Master training,
you will:

Strengthen team collaboration

Learn how to lead with agility

Master the Scrum framework

Gain tools to support team growth

Facilitate effective Scrum events

Boost your impact across the organization

Explore available dates

Explore available dates

Explore available dates

- Certifications -

Trainer: Srdjan Pavlovic

  • Working expirience 25+ years
  • Leadership experience 20+ years
  • Coaching expirience 10+ years
  • Certified Scrum Alliance Trainer (CSAT)
  • Scrum Alliance Certified Team Coach (CTC)
  • The first Scrum Alliance licensed CAF Educator in the world
  • Scrum Alliance licensed CAL Educator
  • ICF Master Certified Coach (MCC)
  • ICF Mentor
  • IC Agile Authorized Instructor
  • Certified IC Agile Team Facilitator (ATF)
  • Licensed M3K Facilitator
  • Certified Management 3.0 Facilitator

Srdjan believes that professional development is a continuous journey.

Who is Scrum Master training for?

This course is for professionals across industries who want to strengthen their leadership through agility, support high-performing teams, and drive meaningful change. Participants share a common goal: to foster collaboration, enable continuous improvement, and create environments where people and products thrive.

Scrum Master training is designed for:

What's your next step?

What's your next step?

TESTIMONIALS

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Are you looking for In-house company training?

If your company needs private training, the Coaching Expert Team can provide it online or in person at discounted group rates. Ask about our service.

Frequently asked questions

Yes. This course is ideal for beginners as well as those with some experience who want to deepen their understanding of the Scrum Master role, mindset, and practical tools.

No. While it’s helpful, many participants take the course to prepare for future roles or to better understand Agile environments.

Yes. You’ll explore facilitation skills, team dynamics, conflict navigation, and techniques to support high-performing teams.

Absolutely! The course is designed to address your specific challenges and scenarios. The trainer encourages active participation and will provide insights tailored to your unique leadership context.

You’ll gain tools to lead with clarity, embody an Agile mindset, support teams effectively, and grow into the leadership role of a Scrum Master.

Very. Expect hands-on activities, peer learning, reflections, real-life cases, and group discussion. We learn by doing.

 Yes! If your company needs in-house training, we offer private CAL 1 sessions tailored to your business needs, available online or in person.

Have additional questions?

Have additional questions?

Upcoming Courses

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