Happiness Door – you can not miss them

Providing feedback is crucial for everyone’s improvement. And this is a fact that everyone knows.

The crucial thing is how to collect it.

The bigger the company, the harder it is to collect feedback. The same goes for workshops or training.

Before I knew one of the most popular tools from Management 3.0, Happiness Door, I was collecting feedback on my training at the end of the day. For a two-day training, it’s OK because you can do something about feedback tomorrow. But for a one-day training, the action based on feedback we can do for the next training. But the group is different.

But, with Happiness Door, everything is easy.

I ran a workshop with more than twenty attendees. I put flipchart paper on the exit door and said: “Anyone who wants to leave the room needs to put a sticky note on their way out.” I split the paper into three parts: the bottom was sad, the middle was doing OK, and the top was reserved for I am OK, and I am enjoying the workshop. Please put on the sticky notes why you are feeling it like that.

This process is good because, at every short break (we had a few), people would put sticky notes, and after the second break, we already had a lot of feedback. So, during the breaks, I was able to read them and take some immediate action. Someone who put sticky notes and I took some action about it was very happy. They felt heard and respected. “Finally, someone took my opinion into consideration.”

The group could see immediate improvement in the workshop.

From turning on the heating to “I would like to discuss some topics|, the workshop became a pleasant place to spend time and enjoy group work.

What did I learn? The power of feedback is enormous, but the speed of their collection is priceless!

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